Refund policy

At Silver Attractions, we ensure every piece of jewellery meets our quality standards. Please read our return and exchange policy carefully before placing an order.

No Refund Policy

• We do not offer refunds.

• Only exchanges are available, subject to eligibility and approval.

Exchange Eligibility

An exchange will be accepted only if:

• The product is unused and unworn

• The product is returned in original condition with original packaging

• A return/exchange request is raised within 48 hours of delivery

• The item is not damaged due to misuse or mishandling

Store Credit

• In case an exchange is not possible due to stock unavailability, we will provide store credit of the same value.

• Store credit can be used on future purchases and will be shared via email.

Cash on Delivery (COD)

• COD is available with an additional charge of ₹100 per order.

• COD charges are non-refundable.

Minimum Order Quantity (MOQ)

• No minimum order quantity is required.

• You can place an order for a single product without restriction.

Delivery Timeline

• Estimated delivery time is 2–5 working days across India.

• Delivery timelines may vary due to location, courier delays, or unforeseen circumstances.

How to Raise an Exchange Request

1. Email us at [email protected]

2. Share your order number, issue details, and product images

3. Our team will review and guide you through the exchange process

Important Notes

• Custom-made, engraved, or altered jewellery is not eligible for exchange

• Products showing signs of wear or tampering will not be accepted

• Silver jewellery may naturally oxidize over time; this is not considered a defect

Silver Attractions reserves the right to modify this policy at any time without prior notice.